Privacy Policy

At Homitova, we are committed to protecting your privacy and ensuring a secure shopping experience for our customers. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website or purchase our products.

1. Ownership and Legal Entity

The Homitova brand and website are owned and operated by Upload, a legally registered company in Mohamed Bin Zayed City, Sharjah, United Arab Emirates.

2. Information We Collect

We collect information necessary to provide our services and process your orders in Egypt and the GCC region:

• Personal Data: When you fill out our order forms, we collect your name, phone number, and delivery address to facilitate shipping and delivery.

• Usage Data: We automatically collect information about your device and how you interact with our site to improve our platform’s performance.

• Payment Data: All online transactions are processed through secure third-party gateways; we do not store your credit card information on our servers.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze site traffic, optimize our marketing efforts, and provide a personalized shopping experience:

• Advertising Pixels: We utilize tracking pixels from third-party platforms, including Google Ads, Snapchat, Facebook (Meta), and TikTok. These pixels allow us to measure the effectiveness of our advertisements and show you relevant products based on your browsing behavior.

• Analytics: We use third-party tools to understand visitor behavior and improve our product offerings and service quality.

4. How We Use Your Information

Your data is used strictly for legitimate business purposes, including:

• Processing and delivering your orders for Homitova products.

• Providing customer support and responding to your inquiries.

• Sending promotional updates and marketing communications regarding our latest collections and offers.

5. Data Security and Sharing

• Security: We implement industry-standard security measures, including SSL encryption, to protect your data from unauthorized access.

• Third Parties: We only share your data with trusted partners, such as shipping companies and payment processors, to fulfill your orders.

• Privacy: We never sell or rent your personal information to third parties for their marketing purposes.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information stored in our system at any time.

7. Contact Us

For any questions regarding this Privacy Policy or your data, please contact our official representative:

• Company Name: Upload

• Official Address: Mohamed Bin Zayed City, Sharjah, United Arab Emirates

• Email: support@homitova.com